What does “full customization” mean?
It means we are able to customize your bag by putting your name, logo, or artworks. We change the color of the fabric, straps, zippers and even the thread! And no, you don’t need to order in bulk to be able to customize your bag! As long as it’s an existing style, you can just order 1 and customize away!
What are your font, fabric, straps and zipper options?
Check out our SHOP NOW page for the options.
Where are the bags manufactured? What materials are used?
The magic happens right here in the Philippines! The materials we use vary and are purchased from around Asia.
Are your bags waterproof?
No, our bags are not waterproof but they are water-resistant which means they are able to resist the penetration of water to a certain degree but not entirely. Just a quick note: Do not submerge it in water.
Our bags have a 1-year warranty for manufacturing defects, starting the day you receive the bag. Send us an email and we’ll send you the warranty card so you never have to worry about losing it!
How long will my bag take to be repaired?
It usually takes minimum of 2 weeks to have your item repaired and shipped. Additional shipping costs will be shouldered by the client.
Where is your service center?
Our service center is in Mandaluyong City. Address will be given on an as needed basis.
Shipping fee is on top of the total cost of the item.
For orders 20pcs and above, BYB will deliver bags for free within MM
If you aren’t in a rush, we ship the bags via Logistikus, ZipGo or Blitz.
For deliveries within Metro Manila: P100 for delivery within 1-3 business days after pick up.
For deliveries to Rizal: P150 for delivery within 1-3 business days after pick up.
For deliveries to Cavite and Laguna: P170 for delivery within 3-5 business days after pick up.
For other provincial areas: P230 for delivery within 5-7 business days after pick up.
In a rush? We can send through Grab Express or LalaMove. Cost to be shouldered by client.
Order Cut off
All bags must be paid for in full and all orders must be confirmed on or before every Tuesday at 7pm. Orders paid and confirmed after Tuesday will have to wait for the next week for processing.
What is your lead time?
For bags available on hand, next day shipping after payment is available.
For customized orders or bags not available on hand, minimum of 10 business days and a maximum of 16 business days for production plus delivery.
Sure! We can produce a bag in 3-4 business days after confirmation and payment for an additional fee of P350/bag.
What is your MOQ (Minimum Order Quantity)?
If you want a bag that has already been produced or already existing on our page, you can just order 1 piece and still be able to fully customize the bag with your logo/ artworks, straps, fabric color and zipper. Discount starts when you order 5 bags (of the same model) and more.
There’s actually no minimum quantity but discounts are available for orders of 6 pieces of the same model or more.
You can pay on line via BPI, BDO bank deposit, G Cash or through PayPal for dollar payments.
Can you provide an OR?
Yes, we can provide you with an OR.
Buy in bulk: the higher the quantity, the bigger the discount.
Discount starts after ordering 6 pieces.